The Customer is Always Right (8 x 60′) – Some of America’s most recognizable companies turn to their customers for feedback and new ideas on improving their bottom lines. In an unprecedented experiment, two loyal customers are tapped by a company CEO to spend a week with the organization and to implement real improvements to its business model. Each episode follows the once-in-a-lifetime challenge as both customers work alongside the company’s top executives to address the company’s biggest issues. In the end, the participants’ efforts are judged by a final focus group. If the group likes the changes that were made, the two will walk away with $10,000 and boasting rights that the customer is indeed always right.
Channel: OWN / TLC
Source: OWN press release